Mail Processing with e-Residency Hub04. February 2020
E-Residency Hub acts as your company’s legal mailing address, physical mailbox, and main point of contact in Estonia. Any physical mail that is sent to your company’s Estonian address will be received by us.
Please reference the table below for details regarding our mail processing services:
|Opening letters, scanning the contents, and emailing the scanned files to you.||Free with any plan|
|Forwarding original hard copies by registered mail.|
E-Residency Hub will provide you with a tracking number for every shipment. Within Europe, mail is usually delivered within 1–2 weeks; outside of Europe, mail may take 3+ weeks. Registered mail is handled by the Estonian Postal Service and the postal services of the receiving country.
|€36 per shipment|
|Forwarding original hard copies by courier.|
E-Residency Hub will provide you with a tracking number for every shipment. Delivery times are typically 2–5 days. Mail sent by courier is handled by UPS.
|€108 per shipment|
The above prices apply for letters and documents. All prices are inclusive of VAT. If you receive larger parcels that must be forwarded, the shipping price will depend on the size and weight of the package.
Addressing letters to your company
All letters and shipments sent to your company must also reference e-Residency Hub on the envelope or package. Below is an example of how the address must be written:
Attn: E-Residency Hub
**Please note that without this reference to e-Residency Hub on the address label, the letter or package may not get delivered to us.
When to use your legal address
We recommend you use your company’s legal address only when it is required by the sender. For example, banks or payment service providers often refuse to send bank cards and similar sensitive items abroad; these must be delivered to your company’s legal address. In these cases, we will gladly receive the documents on your behalf.
However, we recommend that you use your actual address (outside of Estonia) for all day-to-day business communication, product samples, customer correspondence, and so on. Receiving mail yourself will save you time and money.
If you require, we will archive incoming mail (specified letters and documents) for up to one year after the date received. Archiving is free of charge. If you would like to archive documents for more than one year, we reserve the right to charge a fee. This fee depends on the volume of documents to be archived. Archiving and storage of large or bulky items shall be agreed and billed separately on a case-by-case basis.